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HostGator Customer Support Information
One of the reasons we love and use HostGator is because their technical support department can be reached in so many ways! HostGator offers an extensive video tutorial that will help you through anything you'll need such as billing, cPanel, Plesk, FTP software, webmail, and so much more.
So what does HostGator offer for self-help?
- Flash Movie Video Tutorials
- HostGator Community Forums
- Extensive Knowledge Base
- Helpful service updates and CEO ramblings from their company blog
- Twitter updates
- Facebook updates
And what about HostGator's technical and sales support?
- Billing Ticket System
- Technical Support Ticket System
- 24 Hour / 365 Day Telephone Technical Support
- 24 Hour / 365 Day Email Technical Support
- 24 Hour / 365 Day Telephone Sales Support
- Skype phone support
As you can see, HostGator has it all covered. Make sure that whatever host you choose to sign up through has all of these support options available. If you have an absolute emergency situation, it's nice to know you can pick up the phone and get it resolved A.S.A.P.